Friday, March 21, 2008

Thing 7-Online Communication Tools

We use Groupwise to schedule meetings and classes now, and I find it useful for printing out the week's activities in the ITV rooms I schedule. I went to Doodle, Meeting Wizard and Meet-O-Matic and tried out their sites for scheduling a meeting. They all looked easy enough to use, and I would definitely try one out next time I want to figure out the best time for everyone to meet.
1. E-mail! I watched the video Inbox Zero by Merlin Mann and was quite impressed. This is my problem too, I really need to follow his advice with the 5 actions to take each time you are in your in-box, especially for my personal email. I posted a link to both items.
2. IM- I can see this being a better way than email to do on-line reference questions or let a patron know when their ILL has arrived.
3. I viewed the video on SMS, read the article and agree that we need to get with text messaging as a way to interact with our patrons, with mobile devices as prevalent as they are, knowing when you have resources available to you immediately is a great idea, with gas prices so high, people want to make as few trips as possible and as I learned in an ITV conference the other day that young people would find out something from you in "a couple of days" if you emailed them, SMS is instant.
4. My supervisor and I participated in the Minitex webinar on Academic Search Premier. We learned how to navigate around in the site, and how best to help our patrons with their searches. It was a great tool for interactive, collaborative help on this database. I have taken other Webinars as well, mostly through College of DuPage Teleconferences. These are also great ways to learn about library topics as well as asking questions, via telephone or email.

1 comment:

PatriciaP said...

I love Doodle and use it often to set up meetings with people who are both here on campus and off campus. Easy to set up a Doodle poll, never takes me more than 2 minutes....Doodle has changed my life!

Patricia-
CMLE